Carpet cleaning in Roanoke, VA

About our carpet cleaning services in Roanoke, VA

For over two decades, we've been committed to serving our Roanoke customers with the best carpet cleaning service possible. Throughout this time, we've fine-tuned a carpet cleaning process that not only gets carpets spotlessly clean but also ensures they dry quickly and leave our customers happy.

Before we begin any cleaning, we always start with a thorough inspection of the carpet. This helps us identify any specific areas that might need a bit more attention. Once we have a good understanding, we move on to the next step. We pre-treat the entire carpet with a cleaning solution that's strong and safe. Over the years, we've done our homework to pick only the best products for the job, and we're proud of our choices.

However, we understand that some stubborn stains don't go away that easily. For these tricky spots, we have a range of special spotters that are designed to tackle a variety of stains. Each spotter is chosen based on the type of stain, ensuring it's handled in the best possible way.

The main event in our cleaning process is the full deep cleaning. We rely on hot water extraction--commonly known as steam cleaning. This method is like giving your carpet a deep bath. It dives below the surface, lifting dirt and particles that regular cleaning might miss. But don't worry, we don't leave your carpet soaking wet. We understand that having a wet carpet for long isn't ideal. That's why we put in extra effort to ensure your carpets dry within a few hours. When we're done cleaning, your carpet will feel just a tad damp, not drenched.

Lastly, we always conclude our service with a final walk-through. We take pride in our work, and our 100% satisfaction guarantee is something we stand by firmly. A member from our team will accompany you, walking through every cleaned area, ensuring that you're completely happy with the results. Your satisfaction is our top priority, and we don't leave until we know you're pleased with our service.

Our Roanoke service area

What's included in our service

When we give a price quote, we try to include all the little details in with the quote so there are no surprise charges.

Here are some of the things we include at no additional cost with your carpet cleaning service:

• Pre-treating the carpet. If an area is particularly dirty, we will use extra cleaner as needed.
• Spotting. We work on most spots and stains at no additional cost. A few types of stains (such as bleach stains or red wine stains) might require specific processes to remove, but we will discuss those with you separately.
• Moving furniture. We move basic furniture (such as chairs, night stands, etc.) at no additional cost. As a general rule, we don't move heavy furniture such as beds, pool tables, etc. However, if you have specific needs, we can work something out.
• Extra drying. We strive for your carpet to be fully dry as quickly as possible. We take extra steps at no additional cost to speed up the drying process.

Why choose us

While many might think that all carpet cleaning companies are pretty similar, we strive every day to stand out and be the best in the business. Here's how we aim to be a cut above the rest.

First and foremost, we've noticed that where many carpet cleaning companies miss the mark is in customer service. To us, our customers are the heart of our business, and ensuring you're happy is our top priority. We truly believe that great service starts with listening to our clients and meeting their needs.

One way we show our commitment to you is by offering free estimates. Whether you'd like someone to visit your home or place of business for an in-person assessment or you'd prefer a quick chat over the phone, we've got you covered. And the best part? This quote won't cost you a dime.

Another thing we're proud of is our flexible scheduling. We understand life gets busy, and sometimes you need things done promptly. With us, you won't be stuck waiting ages for an appointment. We do our best to fit you into our schedule, even if it's a last-minute request.

Now, let's talk about the cleaning itself. While some companies might give your carpet a quick once-over, we believe in deep cleaning. It's not just about making the surface look nice; we want to ensure every fiber in your carpet is fresh and clean. To make this possible, we invest in the best equipment and cleaning solutions available.

Lastly, we're so confident in the quality of our work that we offer a robust satisfaction guarantee. Our mission is to leave every customer thrilled with the service they receive. We won't consider our job done until you're looking at your freshly cleaned carpet with a smile on your face.

Specialty services

We aren't just a basic carpet cleaning company. We offer speciality services as well. Some of these are:

• Pet odor removal. Pet odors can be quite strong. This is especially true when it comes to pet urine. We have multiple processes that we can use to remove pet odors from your carpet.
• Pet hair removal. If you have cats or dogs, odds are they shed quite a bit. This pet hair can easily get stuck deep down in the carpet fibers. This can contribute to pet odors in your home as well. We use a scrubbing machine to lift the pet hair out of the carpet.
• Bleach stain removal. If you have spilled (or used as a cleaner) bleach on your carpet, it will often pull the color from the fibers. To make matters worse, bleach is a corrosive agent. So it can actually dissolve the carpet fibers over time. Not only are we able to neutralize the bleach to prevent the fiber damage, but we are also able to spot dye the colors back into the carpet.
• Red stain removal (and some other colors too). Stains like wine or Kool-Aid are particularly difficult. These stains don't often come out with regular cleaning processes. Our cleaning technicians are trained to be able to use special products to remove the stains, however.
• Carpet restoration. Sometimes the carpet is just so dirty you think it needs to be thrown out. In most of these situations, the carpet can be salvaged with the proper treatment. We have the equipment, products, and training to restore very dirty carpet to a much nicer condition.

Our history serving Roanoke

When Sci-Tech Services was started more than twenty years ago, we were based out of Blacksburg. Very quickly we began serving other communities in the area such as Roanoke.

Over this time, we have cleaned over a million (literally) rooms of carpet--many of which are right here in Roanoke. Most of the carpets we've cleaned in Roanoke have been a mix of houses, apartment complexes, and local businesses in the area.

Through these jobs, we have met many wonderful people in the area. We know that the service we provide isn't just about the look of the carpet--it's also very important for health and sanitation reasons. Because of this, we're very proud of the work we have done in the community, and we feel that we have played some small part in helping the community be happier and healthier.

With all of this in mind, we'd like to thank each and every person of Roanoke that we've had the pleasure of working with and say that we look forward to continuing to work with you in the years to come.

It's easy to get started

Starting with us is simple. You can easily contact us by phone or email. When you reach out, we'll provide a quote at no cost to you. This process is quick, often taking only a few minutes. There are no hidden fees, and we aim to make the experience as straightforward as possible.

Here are a few reasons you should get in touch with us for your carpet cleaning needs right now:

• You can choose how you want to communicate. Whether you want a phone call, an email, or to just fill out a quote request form, we have it covered.
• It takes just a few minutes. We will only have a few questions to ask to get you a price quote or schedule an in-person estimate--whichever you prefer.
• It's free. If we give you a quote by phone or email, it's free. If we give you an in-person estimate, it's free as well.
• We respond quickly. We answer more than 90% of calls within just a few rings.

Frequently asked questions

Here are some common questions we hear when it comes to carpet cleaning.

• How often should I have my carpets professionally cleaned? This can vary from home to home or business to business. For most homes, once a year is a good goal. If you have pets or a high amount of traffic, you might need more frequent cleaning. When it comes to businesses, once every 6-12 months is a good goal for carpet cleanings.
• What's the difference between steam cleaning and dry cleaning for carpets? Steam cleaning (also known as hot water extraction) is the most preferred way of cleaning carpets. Dry cleaning methods are also popular, however. These methods are popular because they can do a good job as well and require very little drying time. We offer both forms of cleaning, but we almost always prefer hot water extraction.
• How long will it take for my carpet to dry after cleaning? This can vary depending on the carpets. The dirtier the carpet, the more work it takes to get it clean. This means it takes longer to get it dry. That being said, we try to get carpets to dry within four hours or so after cleaning.
• Can professional carpet cleaning remove pet stains and odors? It can help. But regular carpet cleaning methods don't typically remove these issues alone. We usually use special products to help remove these issues.
• Will carpet cleaning help improve my indoor air quality? Carpet acts as a filter for dirt, dust, and allergens that flow through the air. Cleaning your carpet can be similar to cleaning a filter. So, it can definitely improve your indoor air quality.
• Are the cleaning solutions you use safe for children and pets? Absolutely. As a company, we use products that are children/pet/environment friendly.
• How long do I have to wait before walking on my carpet after cleaning? You don't need to wait. You can go back to using your home immediately.
• Can you guarantee removal of all stains during the cleaning process? We'll try. We have a great success rate when it comes to removing stains. But some stains are too old or tough to remove.