What makes us different
Most carpet cleaning companies are pretty much the same. Here are some of the ways that we try to be better than the others.
- We focus on customer service. Too many carpet cleaning companies fall down when it comes to customer service. For us, it’s the top priority.
- We offer free estimates. We can send a representative to your home or place of business to give you an accurate price quote. Or we can give you a price quote over the phone if your prefer. Either way, it’s completely free.
- We offer flexible scheduling. No more long wait times for an appointment. We can squeeze you in—even on short notice.
- We do deep cleaning. Not just surface cleaning. Many carpet cleaning processes only “halfway” clean a carpet. We use the best carpet cleaning equipment and cleaners available to ensure a deep and thorough clean.
- We offer a strong satisfaction guarantee. When we work for you, we want you to be thrilled with the work we do. So we will do everything in our power to make sure that you are happy. No job is complete until you are happy with the results.
Our process
We have been serving our customers for over twenty years. In this time, we have crafted a very effective process for getting carpets clean, drying the carpet, and ensuring our customers’ satisfaction.
- Pre-clean inspection - We inspect the carpet first for any issues that may require extra attention.
- Pre-treat all carpets with a powerful and safe cleaning solution - We have carefully selected the cleaning products that we believe are the most powerful and safe cleaning products available. We only use the best.
- Pre-treat tough stains with specialty spotters - Many tough stains require specialty spotters to remove. We have many effective spotters made for removing all types of different spots.
- Full deep cleaning - We use hot water extraction (steam cleaning) to fully clean carpets. This method of cleaning is a deep cleaning process that removes dirt and other particulates that are even below the surface of the carpet.
- Extra drying - We will take extra care to dry your carpets as well. Our goal is for carpets to be dry within just a few hours. And we take extra drying steps so your carpets will only be damp instead of completely wet when we’re finished cleaning.
- Final walk-through - We have a 100% satisfaction guarantee. So when we’re finished cleaning, our customer care representative will walk through your home with you to make sure our technicians have provided the service you are happy with before we leave.